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How do European consumers experience the Single Market? Consumer Scoreboard 2025

Every two years, the EU Commission analyses consumer experience and behaviour in the Single Market. The latest edition – the 2025 Consumer Conditions...

Consumer policy Online platforms
Press release
Good steps in EU automotive plan undermined by diluting of CO2 targets

Today, the European Commission published its action plan for the automotive sector. The plan contains some good initiatives to ease consumer access to...

Sustainable mobility
Press release
Watering down of car CO2 targets will make electric cars more expensive and less accessible for consumers

Today, the European Commission buckled in the face of strong industry lobbying to water down 2025 CO2 targets, which will mean that electric cars will...

Sustainable mobility
Topics
Ecodesign & Energy label
EU Ecolabel
European Green Deal
Sustainable mobility
Set of tools
Press release
New EU law to make sustainable products the norm a major step for consumers
- PDF Document - 168.66 KB

Ecodesign & Energy label
Available in English
Last night, the European legislators struck a deal which aims to make sustainable products the norm in the EU market. The new rules under the Ecodesign for Sustainable Products Regulation (ESPR) will make products more repairable and durable by design and will restrict unsustainable practices, such as the destruction of unsold textile and footwear items.
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Plastic bottles
Press release
Consumer groups launch EU-wide complaint against major water bottle producers for greenwashing
- PDF Document - 218.02 KB

Unfair commercial practices
Enforcement
Available in English
Today, BEUC and member organisations from 13 countries have reported to EU authorities misleading commercial claims about the recyclability of their products by major drinking water bottle traders, such as Coca-Cola, Danone and Nestlé Waters/Nestlé. According to our analysis, such claims do not comply with the EU rules on unfair commercial practices. This report was carried out together with ClientEarth and ECOS - Environmental Coalition on Standards.
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Europe, consumers count on you
Reports
BEUC priorities for the next European Commission (2024-2029)
- PDF Document - 545.83 KB

Pharmaceuticals
Digital health
Energy markets
Energy consumer rights
Product safety
Chemicals
Banking and payment services
Investor protection
Sustainable mobility
EU Ecolabel
Ecodesign & Energy label
Privacy and personal data protection
Telecommunications
Enforcement
Alternative Dispute Resolution
Access to medicines
Digital trade
Online platforms
Transport and passenger rights
Consumers and trade
Digitalisation of finance
Artificial intelligence
European Green Deal
Competition in digital markets
EU competition policy
Food information
Food sustainability
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Available in English
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Consumers are increasingly willing to buy sustainable products, especially energy-efficient ones, in order to minimise their impact on the environment. All too often though, confusing information and a great variety of industry claims make this difficult. What makes it even more complicated is the lack of enough sustainable products in EU shops and that they are barely identifiable.

  • Improve the sustainability of products by reducing their impact on the environment
  • Give consumers the possibility to make informed and sustainable choices between different products using independent and verified labels (such as the Ecolabel). Unsustainable products to be taken off the market
  • Reduce the carbon footprint of transport in Europe while ensuring consumers benefit from improved information and cost reductions