The European Consumer Organisation (BEUC) is the largest organisation promoting the general interests of Europe’s consumers. Founded in 1962, it proudly represents more than 40 independent national consumer organisations from over 30 European countries. Together with our members, we inform EU policies to improve people’s lives in a sustainable and fair economy and society. Our acronym originates from our French name, ‘Bureau Européen des Unions de Consommateurs’.
Latest News
From 1 November 2026, the EU will introduce a two-euro handling fee on small parcels ordered from outside the Union. The European Consumer…
Press releases
Today, the European Commission announced that Danone has agreed to change some of its labelling practices, the last company flagged in BEUC’s…
Press releases
On 12 October, the Norwegian Data Protection Authority fined advertising company Xandr €8.6m for unlawfully sharing personal data with potentially...
News
New research from Assembly Research, commissioned by BEUC, shows that privacy has real economic value and that strong enforcement of the GDPR…
Press releases
BEUC in the media
22 Oct 2026
DPA International
Danone follows Coca-Cola and Nestlé in changing bottle claims
The trigger was a complaint filed by European consumer group BEUC in November 2023, which accused the companies of so-called greenwashing. Greenwashing refers to environmental advertising claims made for products that may not live up to those promises.
22 Oct 2026
Libération
European Parliament grants the cosmetics industry more time to remove toxic products from the market
“The European institutions have managed to avoid the worst outcome, as the final agreement drops the most problematic elements of the original proposal,” recently said Agustin Reyna of the European Consumer Organisation (BEUC), a federation of consumer groups that opposed this relaxation of the rules.
25 Sep 2026
Le Soir
« 100 % vert, bon pour la planète… » : l’Europe signe la fin du greenwashing
C’est une bonne nouvelle pour les consommateurs qui devraient pouvoir se fier aux allégations ou aux étiquettes figurant sur un produit, surtout si celles-ci les aident à faire des choix plus durables », estime Agustin Reyna, directeur général de la coupole européenne des organisations de défense des consommateurs Beuc.
21 Sep 2026
The Guardian
Google fined more than €400m by Irish regulator over its use of location data
Agustín Reyna, director general of BEUC, welcomed the ruling but said “the time needed to come to this conclusion is disproportionate with the seriousness of the infringement” arguing “late enforcement can be as harmful as no enforcement at all”.
16 Sep 2026
The New York Times
Age Limits for Social Media Outlined by European Union
Children clearly need better protection online, but age verification is not a silver bullet and would raise serious privacy and data protection concerns of its own,” Agustín Reyna, director of the European consumer watchdog BEUC
19 Aug 2026
Le Monde
Apple agrees to comply with EU rules in digital markets
“In reality, it will be necessary to evaluate, above all, whether Apple is creating a simple and fluid process of redirection to other operators, whether it will be easy to download app stores without artificial frictions, such as Apple has created in the past,” says Sébastien Pant.
2 Jul 2026
The Financial Times
Google loses appeal against record €4.1bn EU fine over Android
The European Consumer Organisation welcomed the judgment, saying it “sends a very clear message: dominant companies cannot use their power to shut out competition and limit consumer choice.”
1 Jul 2026
RTVE
The EU comes into force with the new 'Shein Tax'
The rate for low-cost products from outside the EU, known as the "Shein rate, comes into force". 3 euros are applied to packages of less than 150 euros with the aim of protecting European trade and reducing the environmental impact. We spoke with Agustín Reyna, Director General of the European Consumer Organisation (BEUC)
26 Jun 2026
Time
Is Silicone Really Better Than Plastic?
One way to post-cure silicones is with heat, baking them at the end of manufacturing, says Pelle Moos, a senior advisor at the European Consumer Organisation, a consumer advocacy group.
24 Jun 2026
Franceinfo
Alert on “Non‑Compliant Products” During the Sales Period
A hairdryer that short‑circuited was among the cases reported to Safety Gate, notes Agustín Reyna, director of the European Consumer Organisation.
23 Jun 2026
France 24
EU bets on digital euro to cut US tech addiction
European consumer organisation BEUC welcomed Tuesday's approval after lawmakers added "more protections" for digital euro users.
15 Jun 2026
Euractiv
European Parliament celebrates air passenger rights win
The European consumer organisation BEUC said that travellers could be “happy overall” with the reform. Among the “good news” welcomed by the group was a new right for parent to sit next to their children without having to buy an additional seat, and a ban on the practice of cancelling the return ticket for passengers who missed an outbound flight.
5 Jun 2026
The Financial Times
Letter: EU’s product liability rules give certainty for everyone
From Agustín Reyna, Director General (BEUC, The European Consumer Organisation), Brussels, Belgium
28 May 2026
Reuters
Temu fined $232 million for breaching EU rules on sale of illegal products
EU regulators investigated Temu following complaints by pan-European consumers' organisation BEUC and 17 of its national members.
21 May 2026
Le Monde
Online financial scams: consumer organisations call for action
Given the scale of payment scams on social networks, the European Consumer Organisation and 13 national associations are calling on the major platforms to take responsibility for protecting consumers.
