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EU consumers frequently shop online, but when buying from non-EU sellers they are exposed to risks such as unsafe products and unfair AI systems for consumer use. The Digital Trade Agreement between the EU and Singapore seeks to enhance consumer trust and confidence in the digital marketplace by improving access to information, safety and redress mechanisms, while providing businesses with predictability and legal certainty. However, certain provisions in the deal could weaken fundamental rights to privacy and personal data protection for EU citizens. Moreover, they risk limiting the EU's ability to enforce its digital laws domestically, such as the AI Act. If left unaddressed, these shortcomings could create risks for consumers.
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As talks on the EU-Mercosur trade agreement may be nearing the finish line and farmers are taking the Brussels streets today, BEUC warns the deal is likely to fail to safeguard consumer interests and align with the EU’s sustainability goals. The deal, still expected to be concluded by the end of this year, seeks to enhance trade between the two regions.
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Today the European Commission has imposed tariffs of up to 38% on imports of Chinese electric vehicles into the EU. For the European Consumer Organisation (BEUC), this move is part of a legitimate bid to rebalance competition in the EU electric car market. It must now be complemented by action at EU and national level to ensure consumers have access to affordable and innovative electric cars.

Our International Affairs team works to protect Europeans in a global market. 

EU consumer policy is decided through a clear legislative process. The bloc’s external relations with third countries can affect this process and the daily lives of consumers. We therefore follow these relations and urge international engagement to include civil society and be transparent. 

Practically this means we scrutinise EU trade negotiations, ranging from ‘bilateral’ ones (with Australia, for instance) to talks about global e-commerce happening at the World Trade Organization. We remind decision-makers that trade should benefit Europeans, without negatively impacting consumer-related regulations in the EU (whether data privacy, chemical laws, food safety, etc.). 

We also look at external policy beyond ‘trade’, such as dialogues between EU and third-country regulators. The EU-US cooperation agenda is an example of this. BEUC supports such exchanges if they are voluntary and used to improve EU decision-making, address common issues, or take joint actions. 

Finally, we flag consumer concerns to decision-makers: think about issues with sending or receiving parcels from the UK since its EU exit, or dangerous products that are marketed to Europeans from outside the EU. This means we keep an eye on other policy areas, such as customs.

To make an international impact, we work with US civil society through the Trans-Atlantic Consumer Dialogue (TACD), and the global Consumers International network of more than 200 organisations.