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Passenger rights under threat: Member States must urgently fix EU proposals

As negotiations on the reform of passenger rights move full steam ahead, BEUC warns that this legislative train is dangerously off track. The...

Sustainable mobility Transport and passenger rights
Airlines greenwashing: what solutions?

If you’ve been browsing for plane tickets recently, you surely have come across a flurry of claims praising how sustainable flying is. “Compensate...

Unfair commercial practices Consumer information Enforcement
EU tariffs on Chinese electric cars must ultimately lead to more competitive and affordable market for consumers

Today the European Commission has imposed tariffs of up to 38% on imports of Chinese electric vehicles into the EU. For the European Consumer...

Sustainable mobility Competition and sustainability Customs
Dieselgate: Volkswagen agrees to compensate Italian consumers

Italian owners of Volkswagen cars fitted with defeat devices will finally get compensation. This is the outcome of a settlement agreed between BEUC’s...

Sustainable mobility Enforcement
European authorities acknowledge airlines’ greenwashing denounced by consumer groups

Today, the network of EU consumer protection authorities has announced that many airlines operating in the EU have misled consumers about the...

Sustainable mobility Enforcement Transport and passenger rights
Topics
Ecodesign & Energy label
EU Ecolabel
European Green Deal
Sustainable mobility
containers with European Union flag and Chinese flag at the docks
EU tariffs on Chinese electric cars must ultimately lead to more competitive and affordable market for consumers
- PDF Document - 77.65 KB

Sustainable mobility
Competition and sustainability
Customs
Available in English
Today the European Commission has imposed tariffs of up to 38% on imports of Chinese electric vehicles into the EU. For the European Consumer Organisation (BEUC), this move is part of a legitimate bid to rebalance competition in the EU electric car market. It must now be complemented by action at EU and national level to ensure consumers have access to affordable and innovative electric cars.
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Railway to (consumer) heaven: executive summary
Railway to (consumer) heaven: Executive summary
- PDF Document - 596.28 KB

Sustainable mobility
Available in English
This report is intended to inspire the next Commission mandate and give policymakers ideas on how to attract more consumers to rail. It provides concrete recommendations, from quick fixes to long term reflections, based on evidence gathered between 2023 and 2024 by eleven of our member organisations across the EU.
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Green flying visual
European authorities acknowledge airlines’ greenwashing denounced by consumer groups
- PDF Document - 199.59 KB

Sustainable mobility
Enforcement
Transport and passenger rights
Available in English
Today, the network of EU consumer protection authorities has announced that many airlines operating in the EU have misled consumers about the sustainability of their activities. They call on companies to abide by the rules. This announcement is a follow-up to the complaint the European Consumer Organisation (BEUC) launched in June 2023 together with member organisations from 19 countries.
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Consumers are increasingly willing to buy sustainable products, especially energy-efficient ones, in order to minimise their impact on the environment. All too often though, confusing information and a great variety of industry claims make this difficult. What makes it even more complicated is the lack of enough sustainable products in EU shops and that they are barely identifiable.

  • Improve the sustainability of products by reducing their impact on the environment
  • Give consumers the possibility to make informed and sustainable choices between different products using independent and verified labels (such as the Ecolabel). Unsustainable products to be taken off the market
  • Reduce the carbon footprint of transport in Europe while ensuring consumers benefit from improved information and cost reductions