Safety

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Dangerous goods on EU market call for improved product safety law
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In 2019, more than 2,000 notifications of non-food products were made to the EU’s rapid alert system (Safety Gate) as failing safety requirements. Each notification may represent thousands of faulty products. Toys, motor vehicles and electrical appliances were the product groups with most notifications. The figure could well be an undercount, as many dangerous products are possibly not identified.
Two-thirds of 250 products bought from online marketplaces fail safety tests, consumer groups find
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Six consumer groups from the BEUC network tested 250 electrical goods, toys, cosmetics and other products bought from online marketplaces such as Amazon, AliExpress, eBay and Wish. They selected the products based on possible risks and found that 66% of them fail EU safety laws with possible consequences such as electric shock, fire or suffocation.

The products we use in our everyday lives should not harm us. Keeping EU product safety and chemicals legislation up to date is therefore paramount. BEUC’s safety team advocates laws and policies that will protect consumers from harm and which reflect the way products and markets are evolving.

We urge the EU to minimise consumers’ exposure to harmful chemicals, as tests by BEUC members frequently find such chemicals in products such as cosmetics, food packaging, and toys. ‘Safety’ considerations are no longer confined to real-world risks affecting people physically: connected products that lack basic security features are also an increasing source of worry.

In recent years, we have repeatedly alerted authorities that unsafe or otherwise non-compliant products are increasingly sold via online marketplaces. Our work also looks at how market surveillance is conducted in the European Single Market.

Finally, we call for improvements to the EU’s product liability law which exists to protect and compensate consumers if they suffer physical or financial harm from a defective product. Among others, we think that all kinds of damage should be covered, the burden of proof should be reversed, and that online marketplaces should also become liable. 

  • Improve the safety and security of products sold on the EU market, both in brick-and-mortar shops and online. We look at horizontal (General Product Safety Regulation) and sector-specific (e.g., on toy safety) legislation in this regard.
  • Contribute to effective market surveillance and enforcement of legislation.
  • Minimise exposure for consumers and the environment to dangerous chemicals.
  • Adequately and urgently address the potential risks posed by hormone disrupting chemicals (endocrine disruptors).