Smart meters: Empowering Consumer Throught Smart Metering - Report submitted by Université libre de Bruxelles (ULB) 01.06.2012 - PDF Document - 1.29 MB Energy consumer rights Available in English
No special treatment for botanical claims - BEUC brochure 01.06.2012 - PDF Document - 1.8 MB Health and nutrition claims Available in English
EU Consumers’ 2020 Vision 11.05.2012 - PDF Document - 1.57 MB Consumer policy Available in English, French, German
Collective redress: Where & how it works - BEUC booklet 08.05.2012 - PDF Document - 3.1 MB Collective redress Available in English
