Press releases

Yesterday evening the EU institutions have provisionally sealed a deal which sets out how public authorities should increasingly work together to protect consumers from rogue traders, particularly in online cross-border situations

In reaction to reports that Volkswagen will offer an “extra guarantee” to affected car drivers, Monique Goyens, Director General of The European Consumer Organisation (BEUC), commented:

BEUC and its member organisations are calling today on European food companies and retailers1 to stop using cartoons when marketing nutrient-poor foods to young consumers. The consumer groups’ call applies to both advertising and packaging.

As of Thursday, 15 June, roaming charges for the use of your mobile phone in another EU country will disappear. These charges have continuously been diminished over the past decade. From now on, consumers when abroad will call, text or surf without additional costs.