Press release
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Tech giant Google is unfairly steering consumers towards its surveillance system when they sign up to a Google account, instead of giving them privacy by design and by default as required by the General Data Protection Regulation (GDPR).
Press release
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Thanks to new EU roaming rules entering into force on 1 July, consumers should experience a better quality of service from telecom operators when they travel to another EU country. Until now, it was common for telecom companies to place consumers on a lower speed network when they are roaming than the network speed they get at home.1 From 1 July, that will no longer be possible with the new EU rules, unless it is technically impossible for the operator to provide the same quality of service.
Press release
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Today, the European Commission and the national consumer authorities (the ‘CPC Network’) announced the end of their dialogue with TikTok, which had been running for more than a year, and the closure of their investigation into the social media platform. Despite some welcome improvements to TikTok’s policies, some worrying issues remain open or unresolved.
Press release
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There are pluses and minuses for consumers in today’s European Parliament internal market committee vote on reforming the main EU product safety law.
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Pauline Constant
Director, Communications

Andrew Canning
Senior Communications Officer

Oriana Henry
Communications Officer

Sandrine Carpentier
Communications Officer