Under the Microscope: Tests of Temu Products by Consumer Groups

Since its launch in Europe in early 2023, Temu has seen a skyrocketing rise in traffic and sales both across Europe and worldwide and it is among the most downloaded apps in many European countries.

Yet there is a murky side to Temu. The online marketplace stands accused of using dark patterns and addictive design to trap consumers and is enabling the distribution of a wide range of dangerous or illegal products that break EU product safety and digital services law. In May 2024, BEUC launched a widely-publicised complaint against Temu which authorities have built on to launch investigations into Temu’s  practices.

The evidence against Temu is building up. This document lists the product safety tests carried out by national consumer groups part of the BEUC network on products sold on Temu. The conclusions are clearcut: there are real and substantiated concerns and Temu is an entry point for dangerous products in Europe.