EU Member States want consumer protections such as guarantee rights to apply when consumers buy digital products and services. Following today’s agreement1, and once the European Parliament adopts its position, the legislator will work towards a final deal.
Available in
English
The European Commission will today present reports which show that European consumers are currently not adequately protected in the 21st century marketplace. The findings concern in particular consumers who seek compensation for damages and those experiencing problems when buying digital content online.
EU Member States today agreed on their approach to reform the system for approving cars before they can go on sale and checking them when in use. Their position includes some encouraging proposals but falls short when it comes to preventing a future Dieselgate – something both the Parliament and Commission had pushed for.
The European Parliament’s plenary adopted a law which would make it possible for consumers to use their video-on-demand, music stream or video games subscriptions when travelling across the EU.1 So far, due to copyright rules consumers were often blocked from accessing content they were subscribed to in their home country when they were abroad.
Contact Card
Pauline Constant
Director, Communications
Andrew Canning
Senior Communications Officer
Oriana Henry
Communications Officer
Sandrine Carpentier
Communications Officer