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Major airlines told to comply with passenger rights  following BEUC complaint
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Following a complaint that BEUC and 11 of its members1 filed in July 2020 about systematic breaches of air passenger rights in the first half of 2020, and investigations by the European Commission and the Network of Consumer Protection Cooperation authorities (CPC), today 16 major EU-based airlines2 committed to improving their cancellation policies and how they treat passengers in such events.
Contact Card
Pauline Constant, BEUC
Pauline Constant
Director, Communications
Andrew Canning
Senior Communications Officer
Oriana Henry
Communications Officer
Sandrine Carpentier
Communications Officer