Press releases

The European Commission has today proposed a weak reform of the agencies that supervise financial services at European level. It is bewildering that the proposal still limits the agencies’ role in protecting consumers, which is mostly devolved to national level where protection standards vary enormously. The reform means the agencies will continue to subordinate consumer protection to considerations about the stability of the financial sector.

Consumer organisations in Lithuania, Slovakia, Slovenia and Switzerland1 have announced that they will collect claims of car owners affected by the Volkswagen emissions scandal to demand compensation in court. Since the scandal broke, The European Consumer Organisation (BEUC) and its member organisations, national consumer groups, have been working together to hold VW accountable for its fraudulent practices and to compensate consumers.

National consumer authorities and the European Commission today sent a letter to Volkswagen to urge them to improve and speed up their recall measures.

Today MEPs from the internal market and consumer protection committee cleared a first hurdle to reform the EU’s telecom market. It upgrades consumer protections of EU citizens when using digital communications tools.