Press releases

Reviewed European rail passenger rights agreed today by the Member States and the European Parliament lack ambition and are a missed opportunity to promote rail travel. Despite hopes of rail being central to the green recovery and ahead of the 2021 European Year of Rail, EU decision-makers made small improvements in limited areas, but watered down passenger rights in others in today’s compromise.

Consumers potentially came one step closer to fairer and better quality financial advice today, with a European Commission commitment to assess the ‘quality and objectivity’ of financial advice.

A report from The European Consumer Organisation (BEUC) released five years after the Dieselgate scandal finds that VW is continuing its stalling tactics, exploiting legal loopholes and taking advantage of the uneven access to justice of European consumers. In short, the report confirms that VW is doing everything to avoid compensation payments to EU consumers – while paying out $9.5 billion in compensation to defrauded US car owners just months after the scandal broke. It also highlights that Europe’s legal systems lack the necessary tools to tackle mass claims.