Press releases

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Press releases

- PDF Document - 98.54 KB

Available in English
The European Commission has today proposed to update civil liability rules for products and services to make them fit for purpose in the digital era. BEUC has repeatedly called for their modernisation, and for a clear and enforceable legal framework, given that products are increasingly digitalised, complex, opaque and when powered with AI, can take autonomous decisions.
New consumer rights and product requirements pave the way for more sustainable consumption
- PDF Document - 114.26 KB

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As a part of the Circular Economy package, two proposals from the European Commission will give new rights to consumers and provide them with easier access to more sustainable and durable products.
New requirements for manufacturers of products will be a tangible improvement for consumers. Manufacturers will have to abide by important sustainability criteria such as durability, repairability, upgradeability and chemicals in their products’ design.
Both proposals also introduce new obligations for companies to present key information about the durability and repairability of their products, making it easier for consumers to find and choose the more sustainable option.
Major airlines told to comply with passenger rights  following BEUC complaint
- PDF Document - 84.41 KB

Available in English
Following a complaint that BEUC and 11 of its members1 filed in July 2020 about systematic breaches of air passenger rights in the first half of 2020, and investigations by the European Commission and the Network of Consumer Protection Cooperation authorities (CPC), today 16 major EU-based airlines2 committed to improving their cancellation policies and how they treat passengers in such events.
Contact Card
Pauline Constant, BEUC
Pauline Constant
Director, Communications
Andrew Canning
Senior Communications Officer
Oriana Henry
Communications Officer
Sandrine Carpentier
Communications Officer