Press releases

Today, the European Parliament has adopted rules that will give consumers new rights enabling them to use their products longer. BEUC supports the Parliament’s position, which will pressure producers to ensure their products are repairable and of good quality. We call on Member States to adopt an equally ambitious position for upcoming negotiations.

Consumers will be granted new rights to help them make more sustainable choices following a deal struck yesterday by European legislators on the ‘Empowering Consumers for the Green Transition Directive’. The rules are a major step forward to contribute to Europe’s efforts towards a more circular economy.

Consumers are too often ill at ease, feel insufficiently protected in the digital world, and want greater protection and rights in certain areas, according to survey results published today on various aspects of the online environment.

Today, BEUC and 23 of its member organisations from 18 countries have filed a complaint to the European Commission and the network of consumer protection authorities (CPC) denouncing misleading climate-related claims by 17 European airlines. According to legal analysis commissioned by BEUC, such claims breach the EU rules tackling unfair commercial practices.