Press releases

European consumers could benefit from a package of measures to help shield them from the storm of rising energy prices proposed today by the European Commission. Now it’s up to EU countries to implement them as quickly as possible.

Following a complaint that BEUC and 11 of its members1 filed in July 2020 about systematic breaches of air passenger rights in the first half of 2020, and investigations by the European Commission and the Network of Consumer Protection Cooperation authorities (CPC), today 16 major EU-based airlines2 committed to improving their cancellation policies and how they treat passengers in such events.

According to a statement today from the Consumer Protection Cooperation Network (CPC) authorities, Volkswagen has been asked to offer “appropriate solutions” to consumers who are currently in court against the car manufacturer and to end legal proceedings.

The EU and US will hold the first meeting of their Trade & Technology Council this week. The European Consumer Organisation (BEUC) calls on this Council to ensure that its discussions deliver to consumers, are transparent and clearly explained to the public.