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Following a complaint by BEUC and its members against Nintendo for premature obsolescence, the company has committed to lifelong free repairs of Nintendo Switch game consoles suffering from ‘Joy Con Drift’.
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The Consumer Package published today by the European Commission will seek to better protect consumers from rampant greenwashing and give them new rights to use their products longer.
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Misleading ‘carbon neutral’ claims are rife in the food sector and confuse consumers, as shown in a snapshot of examples published today by consumer groups from ten countries. BEUC is calling on the EU to ban the use of carbon neutral claims for all products including food and drink, while both the European Commission and Parliament are due to tackle greenwashing in the coming weeks.
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The European Commission has today proposed to update civil liability rules for products and services to make them fit for purpose in the digital era. BEUC has repeatedly called for their modernisation, and for a clear and enforceable legal framework, given that products are increasingly digitalised, complex, opaque and when powered with AI, can take autonomous decisions.
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Pauline Constant
Director, Communications
Andrew Canning
Senior Communications Officer
Oriana Henry
Communications Officer
Sandrine Carpentier
Communications Officer