Available in
English
BEUC has launched a complaint over a concern that the No-Nutriscore Alliance and Brussels-based consultancy Must & Partners breach the EU Code of Conduct on transparency. BEUC argues that while the European Commission is drafting its position about a future EU-wide front-of-pack nutrition label, it is unfair that some authorised representatives (Must & Partners) may access EU decision makers to voice the concerns of an entity they represent secretly (the No-Nutriscore Alliance).
Available in
English
Tech giant Google is unfairly steering consumers towards its surveillance system when they sign up to a Google account, instead of giving them privacy by design and by default as required by the General Data Protection Regulation (GDPR).
Available in
English
Thanks to new EU roaming rules entering into force on 1 July, consumers should experience a better quality of service from telecom operators when they travel to another EU country. Until now, it was common for telecom companies to place consumers on a lower speed network when they are roaming than the network speed they get at home.1 From 1 July, that will no longer be possible with the new EU rules, unless it is technically impossible for the operator to provide the same quality of service.
Available in
English
Today, the European Commission and the national consumer authorities (the ‘CPC Network’) announced the end of their dialogue with TikTok, which had been running for more than a year, and the closure of their investigation into the social media platform. Despite some welcome improvements to TikTok’s policies, some worrying issues remain open or unresolved.
Contact Card

Pauline Constant
Director, Communications

Andrew Canning
Senior Communications Officer

Oriana Henry
Communications Officer

Sandrine Carpentier
Communications Officer