Press releases

One year ago, on 27 November 2018, consumer groups from across the EU filed GDPR complaints against Google for its location-tracking practices. Research from the Norwegian consumer organisation Forbrukerrådet showed that Google deceived users into unwittingly handing over their location data to the company and left them in the dark about how this data was being used.

“Consumers must obtain a fair share of the considerable benefits of the digitisation of the economy”, said BEUC Director General Monique Goyens at the opening of BEUC’s 2 October conference on “Protecting Consumers’ Freedoms in the Digital Era”. “We therefore call on the incoming European Commission to take decisive action, building on the progress made in the last five years, to boost competition law enforcement and, where appropriate, propose ex ante regulation”.

People making phone calls from their home country to someone living in another EU country will see their phone bill drop thanks to a new EU measure which will apply from tomorrow.

Today, the European Commission announced that Facebook is changing its terms and clarifying its use of data for consumers.