Available in
English
Today, BEUC and 23 of its member organisations from 18 countries have filed a complaint to the European Commission and the network of consumer protection authorities (CPC) denouncing misleading climate-related claims by 17 European airlines. According to legal analysis commissioned by BEUC, such claims breach the EU rules tackling unfair commercial practices.
Available in
English
Today BEUC and nine of its members filed a complaint with the European Commission and consumer authorities against Instagram, YouTube, TikTok and Twitter for facilitating the misleading promotion of crypto assets.
Available in
English
Following a complaint by BEUC and its members against Nintendo for premature obsolescence, the company has committed to lifelong free repairs of Nintendo Switch game consoles suffering from ‘Joy Con Drift’.
Available in
English
The European Commission and the European network of consumer authorities have closed their investigation into Meta’s messaging app WhatsApp following a complaint made by BEUC together with eight of its members in July 2021. It results in a mere commitment by the company to do better in the future. The news is a disappointment for consumers.
Contact Card
Pauline Constant
Director, Communications
Andrew Canning
Senior Communications Officer
Oriana Henry
Communications Officer
Sandrine Carpentier
Communications Officer