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Survey: Consumers see potential of artificial intelligence but raise serious concerns
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According to a survey conducted by consumer groups in nine EU countries published today, consumers believe that artificial intelligence (AI) can bring benefits. However, when asked to evaluate the added value of a number of specific services which already today use AI technology – e.g. home virtual assistants or advertisement on e-commerce sites – most respondents are not convinced.
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Pauline Constant, BEUC
Pauline Constant
Director, Communications
Andrew Canning
Senior Communications Officer
Oriana Henry
Communications Officer
Sandrine Carpentier
Communications Officer