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Press releases

EU proposal for artificial intelligence law is weak on consumer protection
- PDF Document - 109.23 KB

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The European Commission unveiled today its proposal for a law on artificial intelligence (AI). The proposal falls short of consumer groups’ expectations and of the EU’s own objective of enabling AI that people can trust. The proposed rules are focused on a very limited range of AI uses and issues. They do not adequately protect consumers, for example from possible economic harm caused by AI products and services. Getting this legislation right is essential so that AI benefits both the individual and society as a whole. The European Parliament and Member States must improve the proposal to ensure this goal can be met.
BEUC files complaint against TikTok for multiple EU consumer law breaches
- PDF Document - 129.29 KB

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The European Consumer Organisation BEUC has today filed a complaint with the European Commission and the network of consumer protection authorities against TikTok, a video sharing platform extremely popular with children and teenagers. In addition to BEUC’s complaint, consumer organisations in 15 countries have alerted their authorities and urged them to investigate the social media giant’s conduct.
Contact Card
Pauline Constant, BEUC
Pauline Constant
Director, Communications
Andrew Canning
Senior Communications Officer
Oriana Henry
Communications Officer
Sandrine Carpentier
Communications Officer