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Today MEPs from the Industry Committee of the EU Parliament have voted through a position on an extension of the EU’s roaming rules which would greatly benefit consumers.
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More than 80 countries have agreed on a consumer protection article to be included in a future international trade deal on e-commerce, the World Trade Organization (WTO) wrote today. The European Consumer Organisation (BEUC) welcomes this long overdue step to enhance consumer protection in a globalised market.
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BEUC – The European Consumer Organisation, together with eight of its members,1 today filed a complaint (with the European Commission and the European network of consumer authorities) against WhatsApp for multiple breaches of EU consumer rights.2 For several months now, WhatsApp has been unduly pressuring its users to accept its new terms of use and privacy policy. Yet these terms are neither transparent nor comprehensible for users.
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EU Member States have reached a position to be able to start negotiations with the European Parliament on an extension of the EU’s roaming rules.
The existing rules expire at the end of June 2022 and are one of the EU’s most recognised successes by consumers. The rules ensure people can use their mobile phones to make calls, send SMS and use data when travelling in the EU for the same price as at home.
The existing rules expire at the end of June 2022 and are one of the EU’s most recognised successes by consumers. The rules ensure people can use their mobile phones to make calls, send SMS and use data when travelling in the EU for the same price as at home.
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Pauline Constant
Director, Communications
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Andrew Canning
Senior Communications Officer
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Oriana Henry
Communications Officer
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Sandrine Carpentier
Communications Officer