Press releases

A new test by consumer organisations in four countries found chemicals of concern in single-use tableware made of popular non-plastic alternatives, such as disposable plant fibre bowls, paper straws, or palm leaf plates. Several products were also found to mislead consumers with unsubstantiated green claims. BEUC and its member organisations urge the EU to ensure that single-use plastic alternatives are safe and do not mislead consumers.

Following nearly 25,000 complaints from European consumers, BEUC and its members have submitted a complaint about Nintendo to the European Commission and national consumer protection authorities for systematic problems with the functionality of the Nintendo Switch console.

Nine months into the COVID-19 crisis, EU countries, airlines and tour operators are poorly implementing the European Commission’s recommendation on vouchers and are still widely flouting EU consumer law on reimbursement for cancelled travel, BEUC reveals in a report published today.