Press releases

Following a complaint that BEUC and 11 of its members1 filed in July 2020 about systematic breaches of air passenger rights in the first half of 2020, and investigations by the European Commission and the Network of Consumer Protection Cooperation authorities (CPC), today 16 major EU-based airlines2 committed to improving their cancellation policies and how they treat passengers in such events.

According to a statement today from the Consumer Protection Cooperation Network (CPC) authorities, Volkswagen has been asked to offer “appropriate solutions” to consumers who are currently in court against the car manufacturer and to end legal proceedings.

The European Commission today presented a proposal to reform the bloc’s main product safety law, called the General Product Safety Directive. Consumer groups welcome that the Commission proposes to improve the law in light of today’s product safety challenges, while retaining the spirit and strong points of the existing law.

On Wednesday (30 June), the European Commission is expected to lay out a plan to reform its General Product Safety Directive (GPSD). Consumer groups urge for an ambitious overhaul of this law.