How a revised Package Travel Directive can regain consumers’ confidence in the tourism industry

The Directive on Package Travel and linked travel arrangements (‘PTD’) provides important protection for holidaymakers. It sets clear rules if something goes wrong, protects against tour organiser insolvency, and grants strong cancellation rights. However, the recent Thomas Cook bankruptcy and COVID-19 crises highlighted important shortcomings. In 2022, the Commission plans to review whether the PTD still ensures  robust and comprehensive consumer protection at all times.