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Italian owners of Volkswagen cars fitted with defeat devices will finally get compensation. This is the outcome of a settlement agreed between BEUC’s...

Today, the network of EU consumer protection authorities has announced that many airlines operating in the EU have misled consumers about the...

Today, the EU Parliament formally adopted ambitious rules to help consumers repair their goods easily and make their products last longer. BEUC, who...

The report published today by Enrico Letta from the Jacques Delors Institute is a welcome effort to remove barriers that prevent the Single Market...

Aiming to become carbon-neutral by 2050, today the EU Commission has proposed a 90% cut in the EU’s greenhouse gas emissions by 2040, compared to 1990...

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Today the European Commission adopted the “Consumer Agenda”, its consumer policy strategy for the next five years. It lays down the Commission’s consumer policy objectives and will serve as guidance to include consumer interests in all policy areas. Focus areas are the green and digital transition as well as the post-COVID economic recovery.
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Available in English
A report from The European Consumer Organisation (BEUC) released five years after the Dieselgate scandal finds that VW is continuing its stalling tactics, exploiting legal loopholes and taking advantage of the uneven access to justice of European consumers. In short, the report confirms that VW is doing everything to avoid compensation payments to EU consumers – while paying out $9.5 billion in compensation to defrauded US car owners just months after the scandal broke. It also highlights that Europe’s legal systems lack the necessary tools to tackle mass claims.

Consumers are increasingly willing to buy sustainable products, especially energy-efficient ones, in order to minimise their impact on the environment. All too often though, confusing information and a great variety of industry claims make this difficult. What makes it even more complicated is the lack of enough sustainable products in EU shops and that they are barely identifiable.

  • Improve the sustainability of products by reducing their impact on the environment
  • Give consumers the possibility to make informed and sustainable choices between different products using independent and verified labels (such as the Ecolabel). Unsustainable products to be taken off the market
  • Reduce the carbon footprint of transport in Europe while ensuring consumers benefit from improved information and cost reductions